⚠️ We only give refunds in the form of Store Credit or replacement(s). We will always refund you this way and never back in cashapp/crypto.

🟤 For streaming/porn accounts, we generally offer 1 month warranty.
🟤 If your product its related with other categories, the warranty for these is 1 hour.

🟤 Go to Register
🟤 Fill-in empty areas with your information. Make sure to use an email that you have access
🟤 Press Register button.
🟤 Complete the registration verifying your email address (check your email inbox or spam folder).

Registered users
🟤 Go to Login.
🟤 Fill-in blank with your email/username, and the second one with your password.
🟤 Press Login button.

Guests
🟤 Go to guest login page
🟤 enter your order email and order ID into respective fields.
🟤 Click on "Login" button

⚠ Only paid orders data (email and ID) can be used for guest logins.

🟤 Login to your account.
🟤 Go to Deposits.
🟤 Click on "New Deposit" and enter the amount you want to charge your account.
🟤 Select "Save" then select payment method you like.
🟤 Press "Pay" Button then complete the process.

Registered users
🟤 Login to your account.
🟤 Go to My Tickets.

Guests
🟤 Login with any paid order ID and it's email used for that order.
🟤 Go to My Tickets.

🟤 Press "New" then choose the ticket category and select the order.
🟤 Explain to us whats your issue. Make sure to provide images/videos to make your ticket valid.
🟤 If you need to send us an image, upload it to imgur.com/upload and send the link thru ticket chat.

If you have a Sellpass account registered with us on the prior platform, you do not need to register again. For your first login, reset your password using the password reset form and click the "Submit" button. If the account exists, you will receive an email with password reset instructions. If you don't receive an email, please check your spam (trash) folder.

Previous purchases made on Sellpass used a longer invoice (order) ID format, such as f44f0cd5-e10e-bab1- a3e8-c3f89a9ec170.
The new format is now just the first segment of the old ID format, e.g., f44f0cd5.
We also accept the old ID format on the order details page at https://sweet-accounts.com/payments/f44f0cd5-e10e-bab1-a3e8-c3f89a9ec170, which will redirect you to the new format (if the order exists).

All associated reviews have also been migrated from Sellpass. If you had any reviews linked to your account, you can find them at https://sweet-accounts.com/my-reviews.